Illustrative specimen

Segmentation models

A fixed cohort of 2,000 customers moves between recency states over 90 days; each row sums to 100%, and 45.5% change state.

A fixed cohort of 2,000 customers moves between recency states over 90 days; each row sums to 100%, and 45.5% change state.

Constructed counts. Colour = row percentage; n = customers. Every row totals 100%; no customers enter or leave.