Event model ↗
A specification of the events recorded by the systems in scope.

An event specification with definitions, example records and change rules.
26 entries
Specifications, registers, models and assessments. An assignment can involve one or several of these.
A specification of the events recorded by the systems in scope.

An event specification with definitions, example records and change rules.
How records are matched to a person, account or other entity across systems.

Matching rules, entity definitions and a description of how links and corrections affect historical records.
Rules for recording consent and applying changes across the systems that use it.

A specification of consent states, permitted uses, update paths and unresolved decisions.
Where each event is captured, how it is checked and which systems receive it.

A routing specification with checks, transformations, timing requirements and failure handling.
The stages from first contact to customer, with the criteria and handoffs between them.

A stage specification and the definitions needed to measure movement through it.
How a process should run across people and systems, including the decisions and exceptions.

A workflow specification with responsibilities, access requirements, approval rules and exception paths.
Sales opportunity stages and the definitions used to report on the pipeline.

A sales pipeline specification covering stage rules, history and reporting definitions.
Rules for assigning leads and handling records that need reassignment or review.

A routing decision table with ownership, reassignment and exception rules.
Definitions for products, packages and versions, and how their records relate across systems.

A product data specification with identifiers, attributes, package relationships, access terms and change rules.
Organising data and documents so they can be used for a defined AI task.

A preparation specification covering source structure, indexes and retrieval checks, with organised source material where included in the assignment.
An inventory of the campaigns and sales processes the systems need to support.

A process inventory that can inform data requirements, system selection and workflow design.
Definitions and source requirements for the measures used in a particular part of the business.

A register of measures, calculations, source requirements and interpretation notes.
The information needed for an analysis, process, prediction or AI application.

A requirements register linking each use to its data, source, timing and quality conditions.
Calculations of realised and expected customer value over a defined period.

A customer value model with its components, horizon, assumptions and sensitivity analysis.
Models that estimate future outcomes, behaviour or timing from available data.

An analytical model and evaluation, with the assumptions and requirements for its proposed use.
Definitions of groups and behavioural states for analysis or operational use.

Segment definitions, an assignment method and an analysis of their differences and stability.
Models that assign credit for an outcome to recorded interactions.

An attribution model with method comparisons and interpretation limits. Allocated credit alone does not establish causal effect.
Estimated data volumes and operating costs under different usage and system choices.

A volume and cost model with scenario comparisons, pricing assumptions and sensitivity to uncertain inputs.
Rules and calculations used to rank options, select an action or assign a resource.

A decision model with rules, thresholds, example cases and review conditions.
A model of how work moves through a process under different conditions.

A simulation and scenario analysis showing modelled capacity, waiting times or other relevant outcomes.
Models that compare feasible allocations or schedules against a defined objective.

An optimisation model with the proposed allocation or schedule, its constraints and sensitivity analysis.
An assessment of whether a customer data platform is needed and which options meet the requirements.

A recommendation with supporting comparisons, costs, unresolved questions and any further checks needed before a decision.
An assessment of customer relationship management options against the company’s sales processes and data requirements.

A CRM recommendation with the evidence, costs and remaining questions needed for a selection decision.
A comparison of the functions the business needs with what its systems and processes currently support.

A capability map showing current coverage, dependencies, limitations and evidence still needed.
Decisions about how systems fit together, including warehouses, business applications and the connections between them.

A proposed system arrangement and a record of its decisions, dependencies and remaining questions.
An assessment of whether the available data is suitable for its intended use.

A review of data quality, its effects on the intended use and recommended preparation or correction work.
For an enquiry, describe the question and the systems involved.
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